FAQs

What is the Standard Delivery Time?

Our Standard Delivery time is between 7-15 business days. 

Do you offer Returns & Refunds?

Yes, we offer a 60-day money-back guarantee and a 1-year warranty on all products. If you encounter any issues, please contact us at hello@originalomni.com, and our customer service team will be happy to assist. 

Where do you deliver to?

We are based in the United States and offer worldwide shipping through our network of partners.

What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, Apple Pay, Google Pay, and PayPal.

Is the Omni Brush waterproof?

Yes, our products are waterproof, making them easy to use in various settings. They can be safely cleaned without any worry about damage.

How often should I clean my product?

For best performance and hygiene, we recommend cleaning your Original Omni product after every use. This ensures optimal functionality and longevity.

I think my product is faulty. What is your policy?

We are committed to providing high-quality products. If you believe your product is faulty, please contact us at hello@originalomni.com. Our team will assess the issue and guide you through the next steps.

 

Please find our product FAQs at the bottom of our individual product pages.